Privacy Policy

Last Updated: April 1, 2025

NamesGem ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by NamesGem.

This Privacy Policy applies to our website, https://namesgem.com, and its associated services (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us.

The personal information we collect may include:

• Name
• Email address
• Username and password
• Contact information (phone number, address)
• Payment information (processed securely through our payment processors)
• Profile information (profile picture, bio)
• Communications between you and other users

1.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

• Device and usage information (IP address, browser and device characteristics, operating system)
• Location information (general location based on IP address)
• Log and usage data (access times, pages viewed, referring pages)
• Cookies and similar technologies

2. How We Use Your Information

We use your information for a variety of business purposes, including:

• To provide and maintain our Service
• To process transactions and manage your account
• To respond to your inquiries and provide customer support
• To send you administrative information, updates, and marketing communications
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security breaches
• To comply with legal obligations

3. Sharing Your Information

We may share your information in the following situations:

3.1 With Your Consent

We may disclose your personal information for any purpose with your consent.

3.2 With Other Users

When you share personal information or interact with other users on the Service, such information may be viewed by all users and may be publicly available. If you interact with other users or register through a third-party social media service, your contacts may see your name, profile, and some of your activity.

3.3 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

3.4 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.5 With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

3.6 With Escrow.com

As our platform uses Escrow.com for transaction processing, we may share necessary information with Escrow.com to facilitate transactions between buyers and sellers.

3.7 For Legal Purposes

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. These technologies help us understand user behavior, improve our services, and provide personalized content.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have about you
• The right to request that we correct or update any personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to opt-out of marketing communications

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Service is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.